Business & Financial Markets
Fundamentals of Business
√ Third-party logistics
A third-party logistics provider (abbreviated 3PL) is a firm that provides outsourced or "third party"
logistics services to companies for part or sometimes all of their supply chain management function.
Third party logistics providers typically specialize in integrated warehousing and transportation services
that can be scaled and customized to customer's needs based on market conditions and the demands
and delivery service requirements for their products and materials.
√ Types of 3PL providers
Hertz, and Alfredsson (2003) describe four categories of 3PL providers:
Standard 3PL provider this is the most basic form of a 3PL provider. They would perform activities such as, pick and pack,
warehousing, and distribution (business) - the most basic functions of logistics. For a majority of these
firms, the 3PL function is not their main activity.
Service developer this type of 3PL provider will offer their customers advanced value added services such as: tracking and
tracing, cross docking, specific packaging, or providing a unique security system. A solid IT foundation
and a focus on economies of scale and scope will enable this type of 3PL provider to perform these
types of tasks.
The customer adapter this type of 3PL provider comes in at the request of the customer and essentially takes over complete
control of the company's logistics activities. The 3PL provider improves the logistics dramatically, but
do not develop a new service. The customer base for this type of 3PL provider is typically quite small.
The customer deve developer:
this is the highest level that a 3PL provider can attain with respect to its processes and activities. This
occurs when the 3PL provider integrates itself with the customer and takes over their entire logistics
function. These providers will have few customers, but will perform extensive and detailed tasks for
them.
Non Asset Asset-based Logistics Providers
This 3PL performs duties such as quoting, booking, routing, and auditing, but doesn't need to own
warehousing facilities, vehicles, aircraft, or any other transportation assets. This type of 3PL may possess
only desks, computers, and freight industry expertise.
To be useful, this type of provider must show its customers a benefit in financial and operational terms by
leveraging exceptional expertise and ability in the areas of operations, negotiations, and customer service
in a way that complements its customers preexisting physical assets.
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